90-day return policy
It’s OK to change your mind! You might have bought the wrong coil head or accidentally clicked on the wrong product. Or maybe the product you chose is not right for you, and now you don’t know what to do? It’s simple – If you’re not satisfied with your Q Vapehouse Online purchase, you can return new and unopened products within 90 days.
Almost everything in stock
What you see is in stock! Even though we offer more than 600 different e-liquids and concentrates and a total of over 2000 different products, we always have the majority of all products in stock. Q Vapehouse Online always only shows you products that are actually in stock so that your parcels can be shipped the same day you ordered them.
Did you know that we offer free shipping to all destinations? Take a look for yourself. We try to ensure the lowest possible value of the order, which will enable free shipping for your package.
With every purchase at Q Vapehouse Online, you receive loyalty points, which we call Qs. You can use them for a discount on your next purchase or keep them in your account for a bigger purchase in the future. Get more information about earning Qs.
Loyalty points are only awarded to registered customers with a user account on Q Vapehouse Online.
We appreciate our regular customers! VIP group rewards our loyal customers, allowing you to shop cheaper and ensures a lower price for just about every product on Q Vapehouse Online.
Review for Discount
Have you bought a product and want to share your opinion about it with others? Great! We value your opinion! For each review, you’ll get Qs you can use as a discount for your next order.
We’re here for you!
Not sure which product to go for or need help placing your order? We love helping our customers and recommending the best product for you to quit smoking. E-mail us at firstname.lastname@example.org or call +386 5 91 77 777 – we’re happy to help you.
Q Vapehouse Online consultants can communicate fluently in English, German, Croatian or Slovenian language. Our lines are open from Monday to Friday, 8:00 to 16:00.